❓ Frequently Asked Questions
Q: What is the difference between box types (C01-C06)?
A: C01 (Tuck-end) is the most common for retail. C02 (Auto-lock bottom) assembles automatically. C03 (Lock-bottom) offers extra strength. C04 (Glue-seal) is for heavy items. C05 (One-piece) maximizes compression strength. C06 (Carry-home) has a built-in handle.
Q: Which paper thickness should I choose?
A: 250-300g is suitable for lightweight products. 350-400g is ideal for medium weight items. 450g provides maximum durability for heavy products or premium packaging.
Q: What is the minimum order quantity?
A: Our standard MOQ is 1,000 pieces per design. For custom sizes or materials, the MOQ may be higher. Larger quantities offer better unit pricing.
Q: Can I get a sample before bulk order?
A: Yes! Custom printed samples available for $50-80 depending on complexity. Sample production takes 5-7 working days. Sample fee can be deducted from bulk order.
Q: What printing and finishing options are available?
A: Full-color CMYK printing, spot colors, glossy/matt lamination, foil stamping (gold/silver), UV coating, embossing, and debossing are all available.
Q: How do I provide my artwork?
A: We accept PDF, AI, CDR, or PSD files. Please include 3mm bleed and maintain 300dpi resolution. Our design team can also help with file preparation.
Q: What is the production and shipping time?
A: Production: 12-18 days. Shipping: Air 5-7 days, Sea 20-40 days. Rush production (8-10 days) available with +20% surcharge.
Q: Are folding boxes eco-friendly?
A: Yes! Our folding boxes are made from recyclable materials. We offer FSC-certified paper options and use eco-friendly inks and laminates upon request.
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📧 Email: sales@ecopacki.com
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