❓ Frequently Asked Questions
Q: What is the minimum order quantity (MOQ) for rigid boxes?
A: Our MOQ for rigid boxes starts at 500 pieces. For small runs under 500, we offer a premium pricing tier. Rigid boxes are pre-assembled, which makes lower quantities less cost-effective than folding boxes.
Q: What's the difference between rigid box and folding box?
A: Rigid boxes are pre-assembled (shipped flat or assembled depending on style). They use grey board wrapped in decorative paper - no glue or folding required. Folding boxes are shipped flat and fold on site, ideal for higher quantities and e-commerce shipping.
Q: Can I customize the wrapping paper color and texture?
A: Yes. We offer white cardboard, black cardboard, kraft paper, ivory card, and custom Pantone-matched colors. Texture options include matte, glossy lamination, soft-touch lamination, and anti-scratch coating.
Q: What lining options are available for rigid boxes?
A: We offer foam inserts (EVA, PU, sponge), cardboard dividers, velvet/flannel lining, and paper tray inserts. Custom die-cut foam or embossed inlays are available for premium packaging.
Q: What's the sample and production lead time?
A: Sample takes 5-7 days with custom printing. Production takes 12-18 days after sample approval. Rush service (7-10 days) is available with a 15% surcharge.